Tuition Payment FAQs

Tuition payments are due on or before the first day of the term.

Yes. Payments not made by the first day of the term will be assessed a late payment fee.

No, tuition for classes dropped after the refund date is non-refundable. However, if a student withdraws completely from the College and completes the applicable withdrawal process, then the tuition will be prorated according to the amount of the term completed. (There is no refund after 60% of the term is completed.)

As a general rule, financial aid advances are not available.

Excess financial aid checks are issued under the latter of these two circumstances:

• After financial aid money has arrived and an excess has been created in your account.
• After the last day to drop classes with a refund.

You may submit an electronic request form for a book voucher. Click here for details and to complete the online form. After you have completed the request form it is submitted directly from the website to the Mercy College Business Office.

All Mercy College payments are now processed so that they appear in MyMercy immediately. Students can now pay online as well as stopping in to see Laurie in person. Checks DO NOT have processing fees, but credit cards now DO.

In MyMercy you can pay with a checking account (Mercy College will absorb any processing fees), or you can pay with a credit card (or with a debit card that can be processed as a credit transaction). Card transactions will have a 2.55% processing fee that you must also pay.

1. Log into MyMercy and check your statement online to see what you owe. Remember that if you have a payment plan, that the total balance will be shown and not the amount for your next payment installment.
2. Choose the option to Make a Payment. Adjust the balance to be what you need to pay as per your statement. Also choose your method of payment.
3. Confirm your payment information and account as appropriate to the payment method and continue. You may be prompted for billing address information for the checking account or the credit card.
4. You will receive a confirmation or error. Confirmed payments will be reflected in MyMercy immediately.

Checking accounts used for payment do have a processing fee, but Mercy College will pay the fee for you. However, credit card and debit card transactions will have a processing fee that is based on 2.55% of the total amount being paid. There is a minimum fee of $1.00 for such transactions.

It adds up. Consider: full time tuition is around $8,000.00. The processing fee on an $8,000.00 credit card payment to Mercy College will be over $200.00!

Pay with a checking account. Only when using a credit card (or a debit card processed as a credit card) are processing fees assigned.

Yes, but it will be processed as a credit card by our payment provider.

We accept MasterCard, Visa, and Discover.

Yes, you can still come to campus and pay with cash, money order, checks, and credit/debit cards. However, credit/debit cards will still have a 2.55% fee.

We are partnering with Official Payments (also known as OPC or ACI) as our online payment provider. The College never handles your actual credit card information. Official Payments does. They are a legitimate, PCI compliant company, and they process many thousands of payments daily throughout the United States.

If you have a question about the amount you are being billed, please contact Laurie in the Business Office at (515) 643-6603. If you have a technical question about the online payment process, please contact IT at (515) 473-8158.

Please contact the Mercy College Business Office at 515-643-6603.

The College has contracted with Altus Receivables Management to collect past due accounts. Altus can be reached at 1-800-509-6060.

Billing statements are available in the “view accounts and make payments” link of MyMercy beginning 30 days before the start of a term.  You will be notified through your student email and on Canvas that statements are now available.  Statements are updated daily to show changes in registration, but financial aid adjustments can take a little longer.

No, Electronic Check payments must be made using the routing number and account number from a checking account.